Privacy Policy
Biospark Health, LLC
Last Updated: January 2025
The Straight Talk Version
You came to the right place for metabolic transformation - and we take protecting your information just as seriously as protecting your health. This Privacy Policy explains exactly what information we collect, why we need it, and how we safeguard it. No legal mumbo-jumbo, just clear facts about your privacy.
Who We Are
Biospark Health, LLC is a Pennsylvania-based health coaching company. We provide metabolic health education, coaching, and digital programs designed to restore your energy and transform your health. We operate exclusively online at biosparkhealth.com.
Contact Information:
- • Email: info@biosparkhealth.com
- • Phone: (484) 331-2421
- • Data Protection Officer: Dr. Steven Presciutti, MD
What Information We Collect
Information You Provide Directly
Account & Purchase Information:
- Name, email address, phone number
- Billing address (for payment processing)
- Course enrollment and program participation data
- Communication preferences
Health & Wellness Information:
- Any health-related information you voluntarily share in our programs
- Progress tracking data you choose to log
- Success stories and testimonials (only with your explicit permission)
Important Note: Detailed health assessments and medical information are collected through our HIPAA-compliant EMR system, Practice Better, which has its own privacy policy. This website does not collect or store medical records.
Information Collected Automatically
Technical Data:
- IP address and browser type
- Device information
- Pages visited and time spent
- Course progress and engagement metrics
- Email open rates and click-through data
How We Use Your Information
We use your information to:
- Deliver Your Transformation:
- Provide access to courses and programs
- Send program materials and resources
- Track your progress through our curriculum
- Customize your learning experience
- Support Your Journey:
- Respond to your questions
- Send motivational emails and reminders
- Share relevant metabolic health insights
- Connect you with our coaching team
- Improve Our Services:
- Understand what's working (and what's not)
- Develop new programs based on member needs
- Optimize our course delivery platform
- Process Transactions:
- Handle payments securely through Stripe or PayPal
- Manage refunds per our guarantee
- Maintain accurate financial records
How We Protect Your Information
Your data security isn't negotiable. Here's how we protect you:
- Encryption: All data transmission is encrypted using SSL/TLS protocols
- Access Controls: Only authorized team members can access your information
- Secure Platforms: We use GHL (CC360) for CRM and course delivery, chosen for their security standards
- Payment Security: We never store credit card details - that's handled by Stripe and PayPal
- Regular Audits: We review our security practices quarterly
Who We Share Your Information With
We're not in the business of selling your data. We only share information with:
- Service Providers:
- GHL (CC360) - Course platform and CRM
- Stripe & PayPal - Payment processing
- Email service providers - Program communications
- Practice Better - HIPAA-compliant health records (separate system)
- With Your Consent:
- Success stories and testimonials (only when you explicitly agree)
- Community features within our programs
- Legal Requirements:
- When required by law or legal process
- To protect our rights or safety
- To prevent fraud or abuse
We NEVER:
- Sell your personal information
- Share with insurance companies
- Provide data to pharmaceutical companies
- Trade or rent your information to marketers
Your Rights & Choices
You're in control. You can:
- Access Your Data: Request a copy of information we have about you
- Correct Information: Update any inaccurate data
- Delete Your Account: Request removal of your personal information
- Opt-Out: Unsubscribe from marketing emails (though you'll miss the metabolic truth bombs)
- Port Your Data: Receive your information in a transferable format
- Restrict Processing: Limit how we use your information
To exercise any of these rights, email us at info@biosparkhealth.com.
Cookies & Tracking
We use cookies to:
- Keep you logged into your account
- Remember your preferences
- Understand how you use our site
- Improve your experience
You can disable cookies in your browser, but some features might not work properly.
Children's Privacy
Our services are for adults 18 and older. We don't knowingly collect information from anyone under 18. If you're under 18, please have a parent contact us first.
International Users
We welcome international members! Your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.
California Privacy Rights
California residents have additional rights under CCPA:
- Right to know what personal information we collect
- Right to delete personal information
- Right to opt-out of sale (we don't sell your data anyway)
- Right to non-discrimination
Changes to This Policy
When we update this policy, we'll:
- Post the new version on this page
- Update the "Last Updated" date
- Email you about significant changes
The Bottom Line
We collect what we need to transform your health, protect it like we protect our own data, and never sell it to anyone. Your trust matters more than any profit.
Questions?
If you have any questions about this Privacy Policy or how we handle your information:
Email: info@biosparkhealth.com
Phone: (484) 331-2421
Remember: Your metabolism isn't the only thing we're committed to protecting.
This Privacy Policy is effective as of January 2025 and applies to all information collected through our website, courses, and coaching programs.