Terms of Service
Biospark Health, LLC
Last Updated: January 2025
Welcome to Your Metabolic Revolution
By using Biospark Health's services, you're agreeing to these terms. We've written them in plain English because legal confusion is just another stressor your metabolism doesn't need. Read them carefully - they matter.
1. The Basics
Who's Who:
- "We," "us," "our" = Biospark Health, LLC (Pennsylvania limited liability company)
- "You," "your" = The person ready to transform their health
- "Services" = Our courses, coaching, programs, and content
Age Requirement:
You must be 18 or older. No exceptions.
Agreement:
By purchasing or using our services, you agree to these terms. If you don't agree, don't use our services. Simple.
2. What We Provide
Educational Services
We provide:
- Digital courses and programs on metabolic health
- Group coaching programs
- One-on-one coaching services
- Educational content and resources
- Community access through our platform
What We DON'T Provide
Let's be crystal clear:
- We are NOT your medical provider
- This is NOT medical treatment or diagnosis
- We do NOT replace your doctor
- We CANNOT prescribe medications to anyone outside Pennsylvania
- This is education and coaching, not medical care
3. Your Investment & Payments
Pricing
- All prices are in USD
- Prices are subject to change (but you're locked into your rate)
- Payment plans available for select programs
Payment Processing
- Payments processed through Stripe or PayPal
- You're responsible for providing accurate payment information
- Failed payments may result in suspended access
Refund Policy
30-Day Money-Back Guarantee:
We stand behind our work. If you're not satisfied within 30 days of purchase, we'll refund your money. Here's the deal:
- Request within 30 days of purchase
- Show you've actually engaged with the material
- No refunds after 30 days (you've had time to decide)
- Refunds processed within 10 business days
For Coaching Programs:
- Refund available within first 14 days only
- Must attend at least one session before requesting
- No refunds after second coaching session
4. Your Account & Responsibilities
Account Security
- You're responsible for your login credentials
- Don't share your account (one account, one transformation)
- Notify us immediately of unauthorized access
Your Commitments
You agree to:
- Provide accurate information
- Use services for personal use only
- Not redistribute or resell our content
- Follow community guidelines
- Respect other members
Prohibited Actions
Don't even think about:
- Copying or distributing our content without permission
- Hacking or attempting to access others' accounts
- Harassing team members or community members
- Using our platform for illegal activities
- Making false health claims based on our content
5. Intellectual Property
Our Content
Everything we create is ours:
- Course materials
- Videos, PDFs, resources
- The Biospark Health methodology
- Our proprietary approaches
You get a personal license to use our materials for your own transformation. That's it.
Your Content
When you share success stories, testimonials, or progress:
- You retain ownership
- You grant us permission to use it (with your consent)
- We can feature your transformation (anonymously if preferred)
- You can request removal anytime
6. Health Disclaimers (This Matters)
READ THIS CAREFULLY:
Not Medical Advice
Our programs are educational. We teach metabolic principles and provide coaching support. This is NOT:
- Medical diagnosis
- Medical treatment
- Prescription of medications
- Substitute for medical care
Your Health, Your Responsibility
- Always consult your physician before making health changes
- Never stop medications without medical supervision
- We're not responsible for your health decisions
- Results vary - we can't guarantee specific outcomes
No Guarantees
We believe in our approach, but:
- Individual results vary dramatically
- Success depends on your implementation
- We can't guarantee weight loss or health improvements
- Testimonials aren't typical results
7. Privacy & Data
Your privacy matters. See our Privacy Policy for details, but the summary:
- We protect your information
- We don't sell your data
- Health information goes through HIPAA-compliant systems
- You control your information
8. Community Guidelines
Our community thrives on respect and support:
- Support fellow members
- Share experiences, not medical advice
- Keep discussions positive and constructive
- No spam, selling, or self-promotion
- Violations result in removal
9. Limitation of Liability
The Legal Reality:
To the maximum extent permitted by law:
- We're not liable for indirect, incidental, or consequential damages
- Our total liability is limited to what you paid us
- We're not responsible for third-party actions
- You use our services at your own risk
This includes (but isn't limited to):
- Health outcomes
- Weight changes
- Medical conditions
- Lost profits or opportunities
- Emotional distress
10. Indemnification
You agree to defend and hold us harmless from any claims arising from:
- Your use of our services
- Your violation of these terms
- Your health decisions
- Content you submit
- Your interactions with other members
11. Dispute Resolution
First Step: Let's Talk
Email us at info@biosparkhealth.com. Most issues resolve with honest conversation.
Arbitration
If talking doesn't work:
- Disputes resolved through binding arbitration
- Arbitration in Pennsylvania
- Each party bears own costs
- No class actions
Exceptions
These claims go to court:
- Intellectual property violations
- Injunctive relief
- Small claims court matters
12. Governing Law
These terms are governed by Pennsylvania law. Any disputes are handled in Pennsylvania.
13. Miscellaneous (The Fine Print)
Entire Agreement
These terms (plus our Privacy Policy) are the complete agreement between us.
Severability
If any part of these terms is invalid, the rest still applies.
Waiver
If we don't enforce a right immediately, we haven't waived it.
Assignment
You can't transfer your account. We can transfer our business.
Force Majeure
We're not liable for circumstances beyond our control (pandemics, anyone?).
14. Updates to Terms
We may update these terms. When we do:
- We'll post the new version here
- Update the "Last Updated" date
- Notify you of significant changes
- Continued use means acceptance
15. Cancellation
By You
- Cancel anytime (subject to refund policy)
- Email info@biosparkhealth.com
- Access continues until end of paid period
By Us
We can terminate for:
- Terms violation
- Abusive behavior
- Non-payment
- Any reason with 30 days notice
Contact Us
Questions? Concerns? Metabolic breakthroughs to share?
Email: info@biosparkhealth.com
Phone: (484) 331-2421
Response Time: Within 48 hours (usually faster)
The Bottom Line
We're here to revolutionize your metabolism through education and support. You're here to transform your health. These terms protect both of us while we do the work together.
Remember: You're not broken. You just need the right information and support. These terms ensure we can provide both.
By using our services, you acknowledge you've read, understood, and agreed to these terms.
Now stop reading legal documents and go eat breakfast. Your metabolism is waiting.
Welcome to Biospark Health. You came to the right place.
Effective Date: January 2025